Jail Information

The information below features services offered to the inmates of the Douglas County Jail.

For more information about each service listed below, please call phone numbers provided or visit website links.

www.CashBondOnline.com

Website - www.cashbondonline.com
FAQ - http://www.cashbondonline.com/FAQ
Phone - 1-888-726-6301

Bonding Companies

Jail Division or Medical Department Complaints

If you have a complaint dealing with the Douglas County Jail or the Medical Department, please contact Lt. Duane Whisenhunt.
You will need to provide the following information.

• Name (first and last)
• Contact Phone
• Best time to contact you
• Complaint
• Date of occurence
• Nature of complaint

You will be contacted by a supervisor to ensure that your complaint is addressed and handled properly. Following the initial contact, Lt. Whisenhunt will contact you to follow up on your complaint. In the event that you feel your issue has not been handled to your satisfaction, you may contact Captain Kevin Hensley, Operations Manager or Colonel M.O. Harper, Jail Administrator.

Lt. Duane Whisenhunt
770-920-3929
dwhisenhunt@sheriff.douglas.ga.us

Capt. Kevin Hensley
770-920-4954
khensley@sheriff.douglas.ga.us

Col. M.O. Harper
770-920-4926
mharper@sheriff.douglas.ga.us

New Inmate Mail Policy

Inmate Mail - As of May 1st, 2011, the Douglas County Jail will implement a new policy regarding inmate mail. Like many other jails across the country, we will be limiting any correspondence to or from inmates to postcards. For complete details, click here to download the PDF file containing the new policy.

Questions regarding inmate mail policies can be directed to Deputy Hall at 678-486-1261.

Smart Deposit Kiosks

As of March 1, 2011 we will no longer take money orders at the bookin window or at visitation. We will continue to accept money orders through the mail. Also, we've placed Smart Deposit Kiosks in the Jail lobbies so that families can deposit money to an inmates' accounts easily. Click here to download information related to Smart Deposit Kiosks.

Commissary Services

A&S Canteen provide commissary services to the inmates of the Douglas County Jail. For more information go to www.mycarepack.com.

You may contact a member of the Canteen at the Douglas County Sheriff's Office Monday thru Friday at 770-920-4972 regarding purchases, deposits or other related information.

Phone Services

The Douglas County Jail currently provides inmate telephone services through GTL. This is a prepaid service for which an inimate must be established.

To establish an account:
Call: 1-800-483-8314
Customer Service: 1-866-230-7761
Or visit them online at: www.offenderconnect.com

Visitation Rules

• Dress Code
• In an effort to maintain a family friendly atmosphere, we ask that you familiarize yourself with and follow the dress code when coming to visitation. Anyone violating the dress code will be asked to correct the problem or leave. Repeated violations will result in loss of visitation privileges. Your cooperation is appreciated and will ensure that your visit is not delayed.
  
  • No low cut shirts
  • No short-shorts (shorts should extend past the fingertips when arms are extended by your side)
  • No spandex or form fitting clothing
  • Pants should be worn at the waist
  • No clothing with obscene or vulgar images or writing

In order to visit inmates at the Douglas County Jail, you MUST REGISTER ONLINE by midnight for the next day's visitation. For example, if you want to visit an inmate tomorrow, you MUST have registered ONLINE by midnight tonight.

We no longer permit visits without an online registration.

Log on to the visitation site to register. If you have not completed online registration you will not be permitted a visit. Click here for our visitation site.

Additionally, we have two telephone lines for reaching the Visitation Officers:

770-920-4964 and 770-920-4917.

New Jail Information

Ground breaking for the new center took place in November 2010 and initial work on the site has been underway since that time. Click here to read more information on the construction of the new jail.

New Jail Address

8470 Earl D. Lee Blvd.., Douglasville, GA 30134

Jobsite Camera

Click link to view jobsite camera: http://oxblue.com/pro/open/turnernewsouth/dcadlec